FAQs

Please see below for more information about Good Earth, our beverages and our website.

For any answers you cannot find below, or to leave any comments, please leave us a message via our Contact Us page.

Ingredient FAQ

Here at Good Earth we never use artificial flavoring, that’s a pinky promise! But in the interest of learning you can have a read of the below:

The difference between artificial and natural flavoring is…

Artificial flavor it's when chemical compounds are used to mimic natural flavor.

Natural flavor is when 95-100% of the oil from the named fruit is used. Or it can be with other natural flavors when the oil from the named fruit is used in combination with other natural oils. Or it can be just natural flavor, when there is no oils from the named fruit are used, but instead natural oils from other fruits are used to mimic the named fruit.

Nutritional Queries

Pregnancy and motherhood are personal things, with no experience being the same. There is no normal and differences should be celebrated - what might be right for you might not be right for your neighbor! We keep our promise to keep the nasties out and pack the natural in, however, we'd rather be safe than sorry. Therefore, we suggest that you speak to your Doctor or Midwife before trying anything new, including our Good Earth range. After all, what's best for you is best for your little one! (Congratulations btw!).

Expiry dates are used to ensure safety, taste and quality of the product are as bold and awesome as we intend them to be. Although we doubt you'd fall ill from post-expiry date consumption, we recommend (for this and this only) you live by the rules and not risk it… If you have product that is out of date please make sure you dispose of it following the sustainable instructions!

Product Origins

No two ingredients of ours are the same, they each come from a different corner of the earth, picked and grown with love and care - which is one of the many things we love about our teas! If we were to list the origins of each ingredient you would be rather bored reading it… However, we can tell you this much… We source or Green tea from Anxi tea garden which is in Shimen county, Hunan province of China and our Black tea is sourced from specially selected tea estates in India and Kenya.

If you have a question about a specific ingredient please don't hesitate to get in touch, every day's a school day!

We made a pinky promise that we vow to keep… Have you seen our long list of certifications?! We're just starting to make an impact but our goal is to make every sip, a sip that gives back to the planet. All of our ingredients are independently verified to ensure they are sourced in a sustainable and ethical way. Head over to our sustainability page to learn more.

Brewing Instructions

Ah, a question bigger than life itself… A cup of tea is personal to each person, no cup the same. Some like it sweet, some like it milky, some just take it as it comes. Our Good Earth tea guru's have recommended how each cup is best brewed to complement our bold and natural flavors. These can be found on the individual product pages on our website, or on the pack itself. However, if your mum’s in a bad mood, we suggest you just follow her instructions…

Storage Instructions

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Ordering

Shopping Questions

Sustainability Accreditations

The Ethical Tea Partnership (ETP) is a not for profit membership organization that works to improve tea sustainability, the lives and livelihoods of tea workers, smallholder farmers and the environment in which tea is produced. Our vision is of a thriving tea industry that is socially just and environmentally sustainable. Good Earth has been part of the ETP for over 20 years and continues to invests back into people. Visit www.ethicalteapartnership.org for more information.

All Good Earth tea's are certified Rainforest Alliance. Rainforest Alliance is an all-encompassing sustainability program that covers; Forestry, Food & Farming, Wildlife, Climate and People. RA is making deep-rooted change on some of the most pressing social and environmental issues of our time. Visit www.rainforest-alliance.org for more information.

Packaging

Website

At Good Earth Tea, we had one goal when we redesigned our logo and our website; to make tea discovery simple. Our new logo represents the coming together of cultures, blends, and tea-drinkers to create an unmatched experience of pleasure and discovery. Our new, easy-to-use website makes buying tea easier than ever with intuitive navigation and design.